Paper II- Public Administration

The “key word” to be used in this is the “Good Governance” in the various phases of the service definition, development, refining and monitoring, and the whole concept of Good Governance services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall be … Read more Good governance

Values are the standards on which, we evaluate things. For every situation we don’t have time to ‘test’ the case on ethics theories such as utilitarianism. Values provide time saving short-cut in such situation. Under New public management (NPM), the concept of public services is fast changing. Bureaucrat has become directly accountable to citizen-customer. He … Read more Foundational values and role civil services in democracy

The English word  administer‘ is derived from a combination of two Latin words and ?ministrate‘ meaning ?to serve or manage‘. Literally, the term means management the affairs of public or private. Administration refers to mobilisation of resources – human and material- to achieve pre-set of objectives. Administration is thus an activity undertaken in pursuit of … Read more Meaning, Nature and Scope of Public Administration